Emerging Technologies Provides powerful and flexible automated voice recognition solutions through phone.
Emerging Technologies, is the first company in the Middle East and Arab World to research, develop and implement speech applications custom built for the local Arab market. It has invested over 50-man years to profound software development experience in speech applications for multi accents/dialects speakers.
With Emerging Technologies Voice Enabled solutions; people can easily use their natural language to carry out daily transactions, bringing an end to the frustration of the touch-tone menu system. Callers can make bank enquiries, acquire travel information and reservations, find businesses, get stock quotes, send and receive voice mails and many more by simply using a standard phone, anytime and from any location.
Using voice recognition technology and leveraging their existing infrastructure, businesses can expand their market size 4 to 5 folds, leading to a substantial increase in revenues.
Emerging Technologies & Worldnet focus on developing and offering licensed based ASP and voice portal solutions, becoming your true speech recognition partners. These solutions are offered using the following speech recognition products that can be customized as well as other on-demand products:
Voice Auto Attendant allows you to automate operator functions like call routing, directory information, and frequently asked information with speech, enhancing employee productivity and providing a pleasant voice welcoming for external customers. With Voice Auto Attendant your organization will decrease telecommunications costs, increase employee productivity, and enhance its corporate image.
Voice Banking allows customers to access their latest balance, track transaction history, order checks, change address, update other account information and much more… using highly secure voice recognition front-end to existing banking systems. Voice Banking provides unparalleled flexibility by giving users the ability to transact 24 hours a day, seven days a week from almost anywhere. With Voice Banking you can enjoy an ROI in as low as 3 months.
Voice Brokerage allows customers to access latest stock quotes, track transaction history, order stocks, change address, update other account information and much more… using highly secure voice recognition front-end to existing banking systems. Voice Brokerage provides unparalleled flexibility by giving users the ability to transact 24 hours a day, seven days a week from almost anywhere. With Voice Brokerage you can enjoy an ROI in as low as 3 months.
Voice Travel Portal that will change the way you communicate with your customers over the phone. It offers a speech solution that can address your call centre & IVR issues. Voice Travel is a cost-effective way to enable airlines and airports to automate customer service functions using telephone. Voice Travel enables 24/7 automated access to everything from flight information to frequent flier account inquiries, price and availability inquiries to ticket reservations – using nothing more than your natural voice and an ordinary phone. Unlike IVR where customers are forced to navigate menus via keypad, Voice Travel allows customers quickly to make inquiries and carry out transactions by speaking their requests without travel agent assistance.
Emerging Technologies prides itself in securing key customers in the area of Finance, Government, Telco & Travel. These customers have benefited from Speech by driving operational costs down and generating added revenues while improving the customer service.
Emerging Technologies link: